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Phase one: Make sure the charging case is completely powered and that any protective films happen to be removed from the earbuds.
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If these ways tend not to resolve the issue, the earbuds can be faulty. Be sure to return them to us to arrange a substitute without delay.
Phase 3: When the function nonetheless isn’t responding, adjust the healthy of the earbuds to be sure They're securely positioned as part of your ear canal.
Stage 2: Inspect the microphone holes for virtually any blockages because of Dust. If existing, Carefully clean up them that has a smooth cloth.
Step 3: Open the situation lid to watch the indicator light. (1) Fast Blinking: This indicates the earbuds are in pairing mode. Make sure you delete any current entries from a Bluetooth checklist and then reactivate your product's Bluetooth element.
Must these ways fall short to solve The difficulty, the earbuds could be defective. We advise you to return the solution to us for just a replacement right away.
Move three: Ensure the earbuds are worn adequately. Posture them so the microphone holes are certainly not pressed against the skin or obstructed.
Step two: Make reference to the person handbook to Track down the specific spot in the vicinity of your ear with the vast area faucet and Keep to the supplied tapping Guidance.
Phase two: Make sure the ANC is set to the most stage. During the app, go the slider to space buds the considerably appropriate to extend ANC. Alternatively, double-faucet any earbud and keep for 3 seconds to reset them.
Step one: Be certain your cellphone isn't muted or established to the reduced volume. Improve the mobile phone's quantity if required, then regulate the earbuds' quantity.
Step 3: Test charging the situation with an alternate charger and cable. If the case however will not cost, it can be done that the situation by itself is faulty. Remember to ship it to us and organize the substitution as soon as Possible.